City of Norwich School

Wellbeing; MAP


Here at CNS we are lucky to have the support from MAP working in school with all our students and staff. MAP are based in the school all week delivering mentoring and counselling sessions, they also do a lunch time pop up on Fridays.

In addition to this they are working in conjunction with us this year on the BOOST programme on a Thursday to promote the well-being for some of our year 7 – year 9 students through various activities.

MAP monitor the impact of their work and we have had some wonderful feedback from students from their intervention.

 Being able to open up and not being judged.

They listened to me and allowed me to understand the reason for my thinking.

I feel better emotionally than I did, stronger.

Early Action - Referral based services for schools

MAP is delivering the VRAC (Village to raise a child) project in 3 schools across Norwich. By offering their unique combination of Advice Work, Family Mediation, Youth Work and direct-access Counselling they aim to have a positive impact on young people’s mental health and on their experience of school at the earliest possible opportunity.

Below are services available to young people in CNS through MAP’s VRAC project.


Counselling is an opportunity to talk to someone in private who is independent. It’s a chance for students to talk about things that are bothering them –to express themselves in a non-judgemental, confidential space.

Counselling can help young people with:

· Anxiety

· Stress

· Support making difficult decisions difficult decisions

· Understanding and exploring thoughts and feelings

· Or just because they don’t know why they feel the way they do.

Students will be offered a first appointment to help them decide if counselling feels right for them. If they decide to go ahead students will be offered a counselling slot /appointment time which will be weekly at the same time unless they need to change the times due to lessons being missed, in which case the counsellor will work out different slots. A counselling session usually lasts about 50mins, this should work out that each student will only miss one lesson per week.

Family Mediation

Sometimes students struggle to express to their families how they are feeling and sometimes families find it difficult to communicate their concerns or points of view. MAP’s experienced family mediation worker can support students and their families to have their voices heard and to understand each other’s viewpoints.

Youth Work

Professional youth work is a staple of MAP’s work in Norfolk; we pride ourselves in delivering bespoke positive activities, groups and 1-1 support that will focus on the needs and situation of each young person. Through our youth work we aim to support students to grow in confidence and to become more resilient; to work towards having their voices heard and to learn to build positive relationships with their peers and adults.

We run a lunch-time drop-in every Friday called a “life zone.” It is the life zone that links all of our services students can request support, suggest activities or just join our workers for a brief chat or some advice.

How do students access these services?

Parents can find out more about any of our services by emailing MAP’s Partnership Coordinator Emma Rush at

Students can visit MAP’s workers at the CNS Friday lunchtime life zone or speak first to their head of year or Pastoral manager to find out more or to request support.