City of Norwich School


To make online payments for school trips, dinners, or other online cash items, please click below:


In order to sign up to Pay360, you will receive a SIMS ID registration invitation email in due course. If you have not received this invite email, please contact to the school. 

The email will look similar to the below; 










Follow the link to “Register Now” in your email invite then create a SIMS ID account, you will need to use the same email address as the invitation was sent to. If you wish to change your email address, please contact the school. You will need to create a password to use on Pay360 Education Payments, you will also need to confirm the date of birth of child(ren) to complete your account setup. 

Once you have setup your account, you can access Pay360 directly by going to: 

The method used to login to Pay360 will be different based on when you originally setup your Pay360 account. 

September 2022 onwards 

Enter your username (email address) in the Username box and your password box. 

Prior to September 2022 

Your account would have been created using Single Sign In, using one of the following account types; 

  • Apple ID 
  • Facebook 
  • Google/Gsuite 
  • Microsoft/Hotmail/Live/ 
  • Twitter 

When logging in, please choose the appropriate account type icon and login using that account. Please ensure you are using the same account as when you originally registered your Pay360 account. 




We understand that there may be some teething issues getting setup on Pay360 and appreciate your support in signing up to SIMS Pay as soon as possible. If you are experiencing any issues, please contact in the first instance. If the issue is technical, please include a screenshot to help us better respond.  

Where it is not possible to provide funds online for cashless catering purchase, cash can be loaded into the student’s account using one of the cash machines by the student prior to making purchases from one the catering serving points. 

Please note, cash payments cannot be made at any till points and no change can be given when topping up an account using cash.  

It is no longer be possible to allow a dinner money account to go overdrawn without the express permission of a parent/carer. Therefore, if your child does not have sufficient money on their account to buy lunch, they will need to report to student services. A phone call will be made to a parent/carer to seek verbal consent to provide food and allow the balance to go overdrawn. Parents/carers must then ensure the dinner money account is topped up immediately with sufficient funds to cover the overdraft and food on subsequent days. 

Please be reassured that no student will go hungry due to insufficient funds.